FAQ & Site Info

FAQ Q1. Can I have a sample order for office chair? A:Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. Q2. What about the lead time? A:Sample needs 3-5 days, mass production time needs 20 days for order quantity more than one full container. Q3. Do you have any MOQ limit for order? A:Low MOQ, 1pc for sample checking is available Q4. How do you ship the goods and how long does it take to arrive? A:We usually ship sample by air. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Q5. How to proceed an order for office chair? A:-Firstly let us know your requirements or application. -Secondly We quote according to your requirements or our suggestions. -Thirdly customer confirms the samples and places deposit for formal order. -Fourthly We arrange the production. Q6. Is it OK to put my logo on chairs? A:Yes. You could send your fabric logo to us, and then we can put your logo chairs. Additionally, we can print your logo on boxes. Q7: Do you offer guarantee for the products? A:Yes, we offer 3 years warranty to our products. Q8: How to deal with the faulty? A:-Firstly, Our products are produced in strict quality control system and the defective rate will be lessthan 0.2%. -Secondly, during the guarantee period, we will send replacement with new order for small quantity.